A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
— Jeff Bezos
Life's too short to hang out with people who aren't resourceful.
The human brain is an incredible pattern-matching machine.
A company shouldn't get addicted to being shiny, because shiny doesn't last.
There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
If you don't understand the details of your business you are going to fail.
It's not an experiment if you know it's going to work.
What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.
It is very difficult to get people to focus on the most important things when you're in boom times.
I believe you have to be willing to be misunderstood if you're going to innovate.
