I consider myself a frequent flyer, flying roughly 200 times a year on mostly mainstream airlines.
— Jeffrey Gitomer
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example.
Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.
Great salespeople are relationship builders who provide value and help their customers win.
Most salespeople would like to think of themselves as being rock stars, but they don't display the talent to match their definition.
I don't want features, I want value. I don't want benefits, I want value.
There is no one thing that can turn around a rejection. But there is one answer: begin talking to your customers who have already bought from you and discover why they bought.
Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even worse, they don't have a strong enough belief in themselves.
People don't like to be sold, but they love to buy.
Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor.
The chief executive officer is also the chief sales officer. He or she is responsible for the success of the company and making a profit. The closer the CEO is to the everyday selling process, bringing in business, the more successful the company will become.
There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.
The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard you will work and how dedicated you will be to achieving it. Success just shows up from there.
When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It's the highest praise your boss can give someone on your team.
The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.
If you want to be the best salesperson, first you must be the best person.
My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
I grew up in an upper-middle-class town with a population around 12,000. My high school held around a thousand kids. All smart. We had a strict dress code. If you wore blue jeans to school, they sent you home.
We use social media as an adjunct to my total media/market outreach.
Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.
Great people have great values and great ethics.
Rock stars, like anyone else, have to show discipline and take consistent good actions.
In sales, it's not what you say; it's how they perceive what you say.
The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.
Selling is a natural skill. It's developed as a child. You may know it as persuasion.
There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.
Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.
