Consumers are looking for experiences, whether that's travel, whether that's entertainment. They're looking for differentiated products, things that are going to have meaning.
— Mindy Grossman
I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them.
In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire.
It's good to have a goal.
HSN is uniquely positioned to present the seamless connection between media and commerce.
HSNi's performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination.
If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail.
There's three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance.
We have a highly specialized customer and want to give her the best experience somewhere she can trust.
Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn't expire at the end of the show but continues to live on in various formats on multiple distribution platforms.
By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business.
Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us.
Women must do a better job of supporting each other. However, real change will happen when both men and women unite to demand diversity.
I get as excited walking around a CVS as I do walking around in Bergdorf's.
I don't care what we're quote-unquote selling; we're about inspiring people through storytelling.
We need more enlightened women in senior ranks, and we have to insist that companies are more diverse.
HSNi Cares was established in 2010 with a mission to empower women and support children and families in need locally, nationally, and globally.
People don't follow a leader but follow a vision - a vision of what the future looks like and how their work helps them along that path.
When we are caught up in the nature of our work and are asked to take on another job or position, rarely do we step back and ask ourselves, 'What do I really want to do? What is it at this point in my career and life that is important to me?'
Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days.
If you are not diverse, you are saying, 'I don't want to be successful.'
At HSN, the experience we create are a significant point of differentiation.
The ultimate goal is to give somebody something that they didn't know they wanted, but once they saw it, they had to have it.
What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first.
There's no doubt that the Weight Watchers' long-term collaboration with Oprah Winfrey has certainly accelerated the company's progress since October 2015, with high awareness of her success and happiness with the program sparking interest and excitement.
If you go up on a mountain and scream about change, you better make sure you're ready for people to come.
We are continuing to collaborate with Disney on future films and other opportunities.
The proof is in the results, and the proof will be in the ongoing ability to execute.
I am thrilled to join Weight Watchers and lead the next phase of the company's transformation.
I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same.
My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue.
I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers.
We all work really hard, and we do it because we're passionate. We don't do it because we're being rated. However, we'd all be remiss if we didn't think that some kind of recognition for efforts and accomplishments didn't make you feel good.
I've been 35 lbs. heavier than I am now and 25 lbs. thinner than I am now, and both of those times were probably the most miserable times of my life. I'm happier now, because it is about being healthy, not weighing yourself.
Imagining what the possibilities are versus what is right in front of me has been the second biggest factor in defining my career.
I never want anything to be too predictable.
Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively.
When I got my first VP title at 26, my parents finally stopped asking when I was going to get my law degree.
At HSN, entertainment has quickly become a core part of who we are and is a key differentiator from others in the retail landscape.
Value can mean a price. Value can mean exclusivity. Value can mean, 'I can't get it anywhere else, and this is really something I want.'
We really see the future of what we call 'distributed commerce,' so how we get our content, our products, and our brands to consumers.
We're not trying to be Amazon, all things to all people.
Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut.
We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social.
Everybody is talking about cord cutting. It's not about the cord. It's the content.
It's OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become.
When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company.
It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.'
Ultimately, the ability to inspire people to live healthier and happier lives is what excites me both personally and professionally.
All children, regardless of their income, ethnicity, or geography have the right to be protected and be given the opportunity to reach their full potential, which is why our global HSNi Cares partner is the U.S. Fund for UNICEF.
