My experience is in merging extraordinary creative content with innovative global commerce.
— Natalie Massenet
Brands will increasingly handle their own e-commerce and rely less and less on local distribution partners. Why should they give away their profit margins?
100% of Net-a-porter customers have a man in their lives in some capacity, and 59% are married or living with a partner.
I've taken the love of fashion from my mother, and journalism from my father.
The only time I can't sleep is on a plane, when I am literally keeping it in the air with my brain.
People always say to me, 'You've really strived to redefine retail.' But the reality is, I wanted to redefine magazines.
You can still wear trousers and show off your ankles - which are a nice body part on everyone.
I thrive on competition.
What seems like a crazy idea today eventually grows. It's a 'with hindsight' thing. One day, someone will turn around and say, 'That was genius.'
As a woman, I feel it's important to support causes that are important to my core customer, who is also a woman, as well as causes that resonate with me personally.
Britain has the most creative, dynamic and nimble fashion industry in the world.
You can get a slouchy woman's tunic at different price points. But if you want a great pair of trousers or a dress with delicate pleating, you're going to have to spend a little more.
Once you start a business, you have to grow it and grow with it - starting a business is not just for Christmas.
Moving to L.A. when I was 11 was when my entrepreneurialism started because it's the land of the American dream.
I don't have a mentor in the strict definition. I take as much advice and inspiration as I can from the people I am close to.
I am honoured and excited to be taking on the role of chairman of the British Fashion Council.
As an entrepreneur, what drives you has to be the good news; otherwise, you just don't get out of bed.
Contrary to popular belief, I'm not always trying to stand out.
I always thought I looked kind of like Keith Richards, and sometimes I think I look like Michael Jackson in his mug shot. But as I think Keith Richards is pretty great-looking, I'm embracing that part of me.
I'm the laziest person I know.
A tendency to focus on art over business has meant that too many designers have failed to make the most of their critical acclaim.
Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being sent out overnight, simultaneously, to every market in the world.
The United Kingdom has traditionally been a very small market, and even though you had such a creative group of designers, they represented a risk to department stores.
It is a changing world with changing opportunities.
The British Fashion Awards gives us the chance to commend not only the winners but celebrate all of the individuals that contribute to the incredible achievements that make London the best fashion destination in the world.
Even if I am predisposed to shop online, I see bricks and mortar as part of marketing.
Grown-up clothes are more appealing because customers need to be able to project themselves into them.
If you want success, be unique.
I borrowed a creaky laptop from my husband, went into the web, and never came back.
I graduated from the University of California, Los Angeles, with an English literature degree and travelled for a year before going to work.
I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive.
When I started Net-a-Porter, I knew nothing. And I was pregnant. Starting a new venture and being pregnant for the first time are pretty similar in many ways. If you knew what was going to happen to you, you wouldn't venture down that road.
I see ghosts.
When I'm working, I have a hard time switching off, and when I'm not working, I have a hard time thinking of ever wanting to work again.
I realised at a certain point that if I was going to have the kind of life that I fantasised about, I needed to get my act together.
Dear London, British fashion is a serious business. The British fashion industry is worth £21bn to the U.K. economy and employs 819,000 people across the country. With your help, we would like to see these numbers rise for the good of our industry, our talented designers, and our reputation worldwide.
It's a false assumption that people with a lot of money have a lot of free time to shop.
You cannot underestimate the impact the Internet has had on British fashion.
My father always had people around the house who were famous psychics.
Bling is good.
I envision a day when a businesswoman will be having lunch, and then her phone will ring. When she opens it up, she will see an image of the latest Marc Jacobs coat that just arrived in stock. With a click of a button, she can purchase it and then find it waiting for her when she gets back to her office.
I'm supporting the School for Creative Startups because the project's ambition - to boost innovation and the culture of entrepreneurship - is something I feel strongly about.
People ask if I walk around and pinch myself. Yes, I do.
I don't work out but generally I am fit, which is why I don't work out.
I attended private Catholic schools in Paris and Los Angeles through high school.
