What you get by achieving your goals is not as important as what you become by achieving your goals.
— Zig Ziglar
Selling is something we do for our clients - not to our clients.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
The one thing coaches cannot tolerate... is the individual who grows arrogant because he excelled at a lower level and believes he has nothing else to learn.
Being productive gives people a sense of satisfaction and fulfillment that loafing never can.
Yes, it's absolutely true that anything worth doing is worth doing poorly - until you can learn to do it well.
Time can be an ally or an enemy. What it becomes depends entirely upon you, your goals, and your determination to use every available minute.
You can have everything in life you want, if you will just help other people get what they want.
If people like you, they'll listen to you, but if they trust you, they'll do business with you.
Success is the maximum utilization of the ability that you have.
When you are truly interested in other people, you will learn what they are interested in and if they have a need for your product. If they like you, and most people like folks who take an interest in them, they'll help you find people who do need what you have to sell, even if they don't.
I believe that being successful means having a balance of success stories across the many areas of your life. You can't truly be considered successful in your business life if your home life is in shambles.
When you encourage others, you in the process are encouraged because you're making a commitment and difference in that person's life. Encouragement really does make a difference.
You were designed for accomplishment, engineered for success, and endowed with the seeds of greatness.
Your attitude, not your aptitude, will determine your altitude.
You don't have to be great to start, but you have to start to be great.
Positive thinking will let you do everything better than negative thinking will.
You never know when a moment and a few sincere words can have an impact on a life.
People often say that motivation doesn't last. Well, neither does bathing - that's why we recommend it daily.
