The hardest thing in leadership is managing your own psychology, and yet it's also the least talked about.

A protective self-narrative during conflict and duress sometimes obscures us from seeing the worst in ourselves. When the self-sustaining haze lifts after that conflict has subsided, we may recognize in ourselves the flaws the other saw in us at the time that we didn't have the emotional bandwidth to examine in the moment.

Empathy is the bridge to understand those who you may be lucky to one day lead, and it is - in my opinion - the most under-appreciated human skill in business.

Andy Dunn Quotes