India has a very young population which is comfortable doing business on a screen than do it one on one with a banking executive. They want quick fulfilment of desires, and may not have the time to go to a bank to get things done. Many of them are comfortable working from home.

Once you have set the goal, give your staff the space to get there. If you micromanage, you will be able to do very little.

I believe in discussing very thoroughly what should be the goal. When discussing it, I allow others to give their views.

Arundhati Bhattacharya Quotes