Consistent positive interactions increase levels of trust in the relationship, so that when conflict arises, there are enough 'reserves' in place to make a withdrawal, but still leave the relationship in a net-positive place.

The idea of interviewing someone is that you are getting their first off-the-cuff impression or response. You don’t want them to have the chance to really prepare.

Without a way to make regular, positive deposits in social relationships that bridge political lines, every civic debate is a withdrawal without social reserves, leaving people perpetually overdrawn.

Asha Rangappa Quotes