Snowden grants that NSA employees by and large believe in their mission and trust the agency to handle the secrets it takes from ordinary people - deliberately, in the case of bulk records collection, and 'incidentally,' when the content of American phone calls and e-mails are swept into NSA systems along with foreign targets.

CloudShield did not see itself as a cloak-and-dagger company. It made its name for high-end hardware that could peer deeply into Internet traffic and pull out and analyze 'packets' of data as they flew by.

In computer circles, any unencrypted data is known as 'cleartext.'

Barton Gellman Quotes