Balancing family and work is a top priority for me, and I treat it as such. Meaning, I actually put specific family time and events in my calendar so that precious time is dedicated and properly blocked off from any work that may try to sneak its way into my schedule.

A personal belief is that if you're not personally invested in what you're working on, you'll fail.

We hired a CSR person at Twitter, years before we hired our first sales person, to make sure we had a culture and impact of doing good.

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