Too often, hospital staff are incented by management to get work done without worrying about care, and clinicians are too often not even trained to think about care.

Careful writing is important for many reasons, not least that intelligent but hurried reporters will trust the presser, resulting in a cascade of secondary damage.

In my book, 'Let Patients Help,' one chapter is titled 'Let patients vote on what's worth the cost.' That's sensible, right? In other industries, consumer preference is a key determinant in prices.

Dave deBronkart Quotes