I do believe we have to understand why reality turned out to be different than expectations and estimates. But you have more public service - certainly many of you - than I have ever had, and you recognize that this is not unusual.

I think that shows a level of maturity and understanding that I think bodes well for getting to the bottom of this. But it is really up to you and your staff, on behalf of the American people, to take on that challenge.

I had innumerable analysts who came to me in apology that the world that we were finding was not the world that they had thought existed and that they had estimated. Reality on the ground differed in advance.

David Kay Quotes