We all have mental models: the lens through which we see the world that drive our responses to everything we experience. Being aware of your mental models is key to being objective.

When there is a problem, always identify and evaluate your underlying assumptions that may be contributing to the problem or preventing you from seeing the problem clearly.

To be an effective leader and make sound decisions, you must be able to gather data by seeking out diverse perspectives and be willing to consider points of view other than your own.

Elizabeth Thornton Quotes