It's important in any organization that if visions have any reality at all, it's because the organization believes that the vision is right and that they share in it. Otherwise, it becomes the good idea of one person, and that even more importantly contributes to the sense that it will not survive the departure of that individual.

I do engage veterans. I meet with the veterans' service organizations monthly. It's a direct, no-holds-barred discussion. I travel to their conventions, where I speak to the veterans membership. I do travel. I've been to all 50 states. When I do, I engage veterans locally. So I get direct feedback from those veterans.

If you are going to make a change, make it big and bold. Walk up to the biggest guy on the block, stand in his face and get it started. Then go around, brigade by brigade, making it make sense.

Eric Shinseki Quotes