If you're ever bcc'd, do not go near 'reply all.' 'Bcc' is 'blind carbon copy.' It means you're a fly on the wall, dude! If you hit reply all, it's beyond bad etiquette to out the person who gave you the superpower of invisibility. It's like screaming, 'I'm a spy!'

Here's a simple guideline: if five names or fewer are cc'd, just go nuts and hit 'reply all.' But if more than five folks appear in the cc line, pause. Give it a thought. Some people are promiscuous and cc dozens of people who don't need to know each other's business.

We all think Al Gore invented email so we could save time and save paper, to save trees. And that includes phone trees.

Faith Salie Quotes