My entire career has been based around commerce. The Obama campaign was famous for raising boatloads of money online. My question is how do you make conversions better through mobile and e-mail.

I really think we have a future ahead of us where chat is obviously a big part of it, but I don't think the context of having that little assistant in your pocket is necessarily the only place where it will be.

All of this conversation about chat and assistance lays the groundwork for what I would look at as the future of commerce.

Harper Reed Quotes