I am about as pro-Google a person as you're going to find in the media. I've had friends at all levels of the company since its founding, and still do now.

Over the eons I've been a fan of, and sucker for, each latest automated system to 'simplify' and 'bring order to' my life. Very early on this led me to the beautiful-and-doomed Lotus Agenda for my DOS computers, and Actioneer for the early Palm.

I have relentlessly beat the drum for Google's 'two-step' authentication systems for Gmail and other services, which radically reduce the likelihood that your account can be hacked from afar.

James Fallows Quotes