Cash as a physical entity will virtually cease to exist, with coins and checkbooks consigned to museums. As people conduct their financial transactions on hand-held devices made secure by advanced biometrics, even tipping will be done electronically.

I think Americans are very verbal and Aussies are more circumspect, and that can come across as being clearer. It can also come across as abrupt and cold. Some people find me to be abrupt and cold. That's just my personal style.

I have a direct way of speaking. What I do is tend to lay out everything; I tend to tell people what I'm going to do and how I'm going to do it and what is success for us and what's not... without being too parochial about it, I think Aussies are more direct.

James P. Gorman Quotes