In all our businesses, we are out to build local capability in four basic aspects - product line, manufacturing and supply chain, the service team, and the financing and investment capability.

We have invested in many of our customers in the health care business by lending or leasing money for equipment purchases or investing in some customers to help them grow business.

Understanding the customer, feeling what they are feeling, seeing what competitors are doing, you end up having a richer sense of the marketplace.

John L. Flannery Quotes