Whenever a new technology is introduced into society, there must be a counterbalancing human response - that is, high touch - or the technology is rejected... We must learn to balance the material wonders of technology with the spiritual demands of our human nature.

We created the hierarchical, pyramidal, managerial system because we needed it to keep track of people and things people did; with the computer to keep track, we can restructure our institutions horizontally.

In the network model, rewards come by empowering others, not by climbing over them. If you work in a hierarchy, you may not want to climb to its top.

John Naisbitt Quotes