A well-run organization turns over 10% of their organizations, including senior leadership. I don't have the heart to do that.

Often, what I tell a new CEO asking for advice, or one of my own new leaders, is the two most important decisions that your team is going to watch is the first person you hire and the first person you promote - because you are saying that's the type of person I want.

When a leader doesn't do his or her job, it isn't just a problem with the person. They take their whole organization down.

John T. Chambers Quotes