Often, what I tell a new CEO asking for advice, or one of my own new leaders, is the two most important decisions that your team is going to watch is the first person you hire and the first person you promote - because you are saying that's the type of person I want.

I don't make fun of people. I call people by what they want to be called. What does your best friend call you? What does your spouse call you? It helps you emotionally connect to people.

I had two parents who were doctors, and my mom was valedictorian in multiple classes.

John T. Chambers Quotes