I had an issue with dyslexia before they understood what dyslexia was. One of my teachers, Mrs. Anderson, taught me to look at it like a curveball. The ball breaks the same way every time. Once you get used to it, you can handle it pretty well.

Today's world requires a different leadership style - more collaboration and teamwork, including using Web 2.0 technologies. If you had told me I'd be video blogging and blogging, I would have said, 'No way.' And yet our 20-somethings in the company really pushed me to use that more.

I learned another lesson from Jack Welch. It was in 1998, and at that time, we were one of the most valuable companies in the world. I said, 'Jack, what does it take to have a great company?' And he said, 'It takes major setbacks and overcoming those.'

John T. Chambers Quotes