My parents have provided guidance, objective feedback, and unconditional support. They are advocates of what I do.

A lot of folks I mentor ask me, 'How did you get there?' I tell them, you never plan on it. Do a good job and treat customers well, do the right things for the right reasons. Prepare yourself, but don't spend all your time worrying about it. Just do your job, and you'll be recognized for it.

Always take the high road. You never sacrifice your team. You sacrifice yourself for your team.

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