The Internet is ultimately about innovation and integration, but you don't get the innovation unless you integrate Web technology into the processes by which you run your business.

What I see in the book is an exquisite form of technology: one that doesn't require a power source and can be passed from hand to hand and lasts a lot longer than an electronic reader.

The networked world offers the promise that maybe the information technology industry will start to, for the first time in a decade or so, address CEO-level issues.

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