I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem.

I have been in meetings where a head of state will say, 'I like your tie,' to a man... or, 'I like your country because the weather's good,' or whatever. So for me, the pins in some ways were openers.

I have said this many times, that there seems to be enough room in the world for mediocre men, but not for mediocre women, and we really have to work very, very hard.

Madeleine Albright Quotes