Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.

When you use words loosely, without care and consideration, you erode trust in yourself and in what you're saying. When you squander words, you diminish your power.

Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

Margaret Heffernan Quotes