I think a major act of leadership right now, call it a radical act, is to create the places and processes so people can actually learn together, using our experiences.

For example, I was discussing the use of email and how impersonal it can be, how people will now email someone across the room rather than go and talk to them. But I don't think this is laziness, I think it is a conscious decision people are making to save time.

I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas.

Margaret J. Wheatley Quotes