For example, I was discussing the use of email and how impersonal it can be, how people will now email someone across the room rather than go and talk to them. But I don't think this is laziness, I think it is a conscious decision people are making to save time.

The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control.

Organisations are now confronted with two sources of change: the traditional type that is initiated and managed; and external changes over which no one has control.

Margaret J. Wheatley Quotes