In my line of work, I frequently communicate with CEOs and their executive assistants, and nowhere is the need for gratitude more clear.

Yes, CEOs are under pressure from all sides, and executives have all sorts of people pushing and pulling at them. But too often, they begin to view and treat their teams, and especially their assistants, as appliances. And a good assistant knows that the last thing their boss wants to hear from them is a personal complaint about anything.

Forget the empty platitudes; your star employee is not a 'godsend.' They are a person deserving of your not infrequent acknowledgment and worthy of appreciation and respect.

Mark Goulston Quotes