One word that seems to connect both leaders and employees is: 'outcomes.' Built into that word is the implicit and explicit understanding and agreement that effective actions lead to good outcomes; ineffective actions lead to poor outcomes.

To many in the global community, American business - especially our financial institutions - are seen as a bunch of thieves, and as the saying goes, 'There's no honor among thieves.'

Is it possible that the collective global psyche of the world is like an overloaded modem and can no longer meaningfully communicate, comprehend, or listen to anything or anyone else?

Mark Goulston Quotes