From the beginning, I got all Emirates cabin crew applicants psychometrically tested. Those who didn't want to be nice to others got rejected.

Dubai Airport will peak at a maximum of 100 million passengers a year, which would limit Emirate's growth, but the new Al Maktoum International with its capacity for another 120 million passengers will allow us to continue growing.

There is no better way to manage than by walking around. Autocracy doesn't work. Talk to people in their offices, find out what's on their minds.

Maurice Flanagan Quotes