But I still think it's part of the skill of being a coach or manager - to know who responds to what. And some players do respond to a rollicking. If it needs to be done, you have to do it. As a player, that wasn't necessarily me.

I'm not really one who goes telling people things. I'm quite a reserved character and I keep a lot of things to myself. That's my home life as well. I just try to deal with things and, rightly or wrongly, get on with it.

As a coach or manager, if it was something that had to be done I'd be comfortable doing it but I'd still be true to myself. I wouldn't turn into a madman or start throwing teacups and screaming.

Michael Carrick Quotes