There's a great book about John Kennedy and his relationship to civil rights called 'The Bystander.' The title alone suggests that he did as little as possible, any minimal critical effort, to really facilitate civil rights in the White House.

As the owner, you have to look into the mind of the customer and see and feel how their relationship to your product works - not just that the product works.

I tell people my only successful long-term relationship was with Jim Packard. He was my rock. I didn't realize how codependent I was.

Relationship Quotes