Companies lose some of their best employees when people are beaten down; then they overpromote junior people because they can't persuade outsiders to sign on.

I believe you have to get rid of toxicity in any company. Don't care how smart, how talented, how long they have been there. If someone is going to create a toxic environment, you have to make a change.

I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising.

Mindy Grossman Quotes