Consumer confusion is the result of many individual problems when it comes to website design and development services, but in a nutshell, it boils down to the rapid growth of the Web and the lack of competitive measure available.

Often, I'll ask clients who've found a great contracting relationship how they did so. The answer is almost always that they heard about them through a friend or colleague.

By the time buzzwords appear in the popular press, there's probably a bunch of us in the development trenches pulling out our hair and weeping.

Molly Holzschlag Quotes