Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.

Big companies are looking closer term, and even the most technological companies spend less than 1% of sales on research. Startups have suffered the burst bubble.

Key is the question of where do new ideas come from. Historically, four places: government labs, big corporations, startup companies, and research universities.

Nicholas Negroponte Quotes