When I was in casting, we would bring somebody in, have them read their lines, maybe give them a few pointers, and hire them, and then once they go to the set and you have a director who's directing them, that performance may not be anywhere near what you had in the audition, either good or bad.

One of the first places I was ever recognized after 'The Office' came out was at Target in Los Angeles. Someone came up to me, and she said, 'Are you Phyllis from 'The Office?'' We were in different aisles, but she had recognized my voice.

For me, I want to find the truth in the word and the character and the line.

Phyllis Smith Quotes