With respect to the FBI, they had problems communicating in a vertical way, within the FBI itself, so that information of importance could get pushed up to those who were decision-makers.

Well, our position, and our chairman has talked about this extensively, is that we had a lot of intelligence prior to 9/11. We knew that two al Qaeda operatives who ultimately participated in the 9/11 disaster were in the United States. We didn't find them.

But as I said to Dr. Rice following her testimony, and I think she appreciated it, we had our job to do and we did it best we could, trying to get answers to the important questions that the 9/11 Commission must answer.

Richard Ben-Veniste Quotes