Our job, which Congress gave us, was to protect consumers. That work needs to be done in our communities for people regardless of what happens with elections, regardless of what happens with particular people and particular offices, and that is something that I have tried to stress at my agency.

The Fair Debt Collection Act was passed in 1977, and there were never any provisions for rules to be written under it, so it hasn't kept pace with the times.

It's not a long-term business model to take advantage of your consumers in ways that are not sustainable.

Richard Cordray Quotes