We are inhibited from aggression by the presence of another face, another person. We're aware that we're with a human being. On the Internet, we are disinhibited from taking into full account that we are in the presence of another human being.

Thumbs up or thumbs down on a website is not a conversation. The danger is you get into a habit of mind where politics means giving a thumbs up or thumbs down to a website. The world is a much more complex place.

It used to be that we imagined that our mobile phones would be for us to talk to each other. Now, our mobile phones are there to talk to us.

Sherry Turkle Quotes