Sir Richard Branson is probably the best communicator ever. He was an inspiration for me - contrary to some reports, we've never done business together, although we did discuss an aviation venture very early on. I don't think easyJet competes with Virgin - we're in different areas.

I know easyJet is not luxury, but we certainly don't charge for wheelchairs or take away essentials. You have to make the passengers reasonably comfy for the sake of health.

I've made mistakes in business, but none so big I couldn't recover and learn from them. The more you try to change consumer behaviour, the riskier it gets. You have to work out your potential losses against the obvious gains.

Stelios Haji-Ioannou Quotes