Conversation creates a new kind of network within organizations. Current networks are used for competitive advantage, but conversation is focused on encouraging people to realize their potential.

When two people talk with mutual respect and listen with a real interest in understanding another point of view, when they try to put themselves in the place of another, to get inside their skin, they change the world, even if it is only by a minute amount, because they are establishing equality between two human beings.

We should strive to be employed in such a way that we don't realize that what we're doing is work.

Theodore Zeldin Quotes