Ignoring negative things that need to be changed is destructive and does nothing to alleviate negativity. Instead, we should focus on the way we're treating other people in our brief interactions with them.

At a very basic level, people need to know that there is constancy in their jobs and, more broadly, in where the organization is headed.

I think trust is primarily built through relationships, and it's important because it's the foundational currency that a leader has with his team or his followers.

Tom Rath Quotes