There are times when I need to dig up the diagram for a type of satellite dish, for instance, but I just can't seem to phrase this need correctly. As a result, I'm inundated by advertising for satellite television and people's online customer reviews of such services when, in fact, I was only trying to figure out what a certain component is called.

There's the wonder of being able to do research from your own living room, of course. I do find that my biggest research issue, though, is how to frame my questions.

When I find the right information, the Web is a blessing; when I don't, it's a distraction.

Victor LaValle Quotes