Cable companies aren't bad because they're parts of unwieldy media conglomerates. They're bad because they're monopolies (even where they are no longer legally exclusive) and because the government policies that made them monopolies rewarded lobbying over customer service.

A standard 'well woman' checkup can last as little as 10 minutes, hardly time for any in-depth discussions.

Viewers don't care how big media companies are. They care whether they can dump those they don't like, whether because of lousy service or because of crummy shows.

Virginia Postrel Quotes