The government should urgently speed its adoption of AI to reduce the amount of time individuals spend unnecessarily interacting with the government and increase the speed of government response to citizens.

While introducing AI into the government will save money through optimizing processes, it should also be deployed to eliminate waste, fraud, and abuse.

Documenting and recording paperwork, managing services like passport renewals, and processing patent applications are practices that could all be dramatically improved with robotic automation.

Will Hurd Quotes